Return and Refunds Policy
At Angglz.com, we are committed to ensuring the satisfaction of our customers. While we do not offer returns at this time, we understand that there may be circumstances where you are not completely satisfied with your purchase or if the product arrives damaged. In such cases, we are more than willing to accommodate your needs through our refund policy outlined below.
Refund Eligibility
- Damaged Products: If the product arrives damaged, you are eligible for a refund. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- Unsatisfied with Purchase: If you are unsatisfied with your purchase for any reason, we invite you to contact us to discuss your concerns. While we do not offer returns, depending on the circumstances, we may be able to provide a refund or an alternative resolution to ensure your satisfaction.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Send an email to info@angglz.com with your order number, the name on the order, and the reason for requesting a refund. If the product is damaged, please include photographic evidence of the damage. If you do not include photographic evidence, then we will not be able to do any refund or replacement.
- Review Process: Once we receive your refund request, our team will review the details and determine if your request meets our eligibility criteria. This process typically takes 3-5 business days.
- Refund Approval: If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, usually 7-10 business days.
Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please do not hesitate to contact us at info@angglz.com. Given our commitment to focusing on product quality and development, please note that we do not have a dedicated customer service department. However, we understand the importance of being able to reach out for further information or assistance. We appreciate your understanding and thank you for shopping with Angglz.com. Your satisfaction is our top priority, and we strive to ensure a pleasant shopping experience for all our customers.